The Morning Glory Breakfast program, a program of Catholic Charities located in Danbury, CT is seeking a (part-time, 15 hours/week) bi-lingual Resource Coordinator. This position plays a key role in expanding the impact of the Morning Glory Breakfast Program beyond the meal itself by helping guests identify and access resources that support long-term stability and well-being.
This position serves as a bridge between guests and community services through compassionate outreach, resource navigation, and individualized support. The Resource Coordinator will build relationships with Morning Glory guests, follow up with individuals who have requested assistance, and help connect them with services that can address their individual needs.
Responsibilities:
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Spend at least one day each week at the Morning Glory Breakfast Program and one Friday a month at the Morning Glory Home Essentials program building relationships with guests and increasing awareness of available resources.
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Review guest questionnaires to identify individuals who have requested additional assistance.
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Follow up with guests by phone or in person to better understand their needs and help determine appropriate next steps.
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Connect guests with other Catholic Charities programs, including counseling, case management, housing assistance, financial education, immigration services, wellness and recovery services, and other supports.
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Connect guests with outside community organizations when needed services are not available internally.
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Provide hands-on assistance with applications for public benefits, housing resources, employment services, healthcare, transportation assistance, and other programs.
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Educate guests about available resources and help them build the knowledge and confidence to access services independently whenever possible.
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Develop a strong working knowledge of resources available throughout the Greater Danbury community.
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Maintain an up-to-date resource directory for Morning Glory guests and staff.
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Document guest contacts, referrals, and outcomes in agency databases.
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Approach every guest interaction with compassion, dignity, respect, and an understanding of trauma-informed practices.
Required Skills:
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Bilingual (English/Spanish) required.
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Case Management experience (minimum two years) or degree in related field.
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Experience working with individuals experiencing poverty, homelessness, food insecurity, mental health challenges, or other barriers to stability is strongly preferred.
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Knowledge of community resources and public benefit programs is a plus, but we welcome candidates who are eager to learn.
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Strong interpersonal and communication skills.
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Ability to connect with individuals from a wide variety of backgrounds in a respectful, nonjudgmental manner.
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Ability to work independently while maintaining regular communication with a supervisor.
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Basic computer skills, including Microsoft 365 and electronic documentation systems.
Please submit cover letter and resume to the attention of: Tamara Espinal, Program Manager: [email protected] and Heather Ely, Norwalk/Danbury Family Center: [email protected]
Catholic Charities is an Equal Opportunity Employer