The Thomas Merton Family Center (TMFC), a program of Catholic Charities of Fairfield County, located in Bridgeport, CT is seeking a professional and dependable Security Guard (unarmed) to maintain a safe, respectful, and welcoming environment for guests, staff, and volunteers. This full-time (35 hours/week), benefits-eligible position focuses on prevention, de-escalation, and guest accountability in a high-volume community service setting. The center is open during regular business hours, and the work schedule will be aligned with program operating hours.
Responsibilities
Safety & Building Oversight
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Monitor entrances, common areas, dining spaces, and surrounding grounds.
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Ensure all guests are properly checked in and out using the tracking system.
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Identify unsafe behavior and take preventative, non-confrontational action.
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Use de-escalation techniques to manage conflicts calmly.
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Maintain a visible and professional security presence.
Documentation & Communication
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Complete incident reports and logs accurately and promptly.
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Communicate safety concerns to the Operations Manager and staff.
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Utilize basic technology systems for tracking and reporting.
Guest Interaction
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Work respectfully with a diverse population, including individuals experiencing homelessness.
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Support staff during high-traffic meal service and programming hours.
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Uphold TMFC policies with professionalism and courtesy.
Requirements
• High school diploma or equivalent.
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Ability to stand and walk for extended periods.
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Strong observational skills and sound judgment.
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Ability to remain calm in high-stress situations.
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Reliable and punctual attendance.
Experience Preferred
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Experience in security, public safety, military, or law enforcement.
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De-escalation or conflict resolution training.
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Incident reporting/documentation experience.
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Bilingual (English/Spanish).

Catholic Charities is an Equal Opportunity Employer